"I wanted to let you know how pleased I was with the care I received from the VNA. The way you especially helped me was that you got help for me the very next day. Hospitals send you home with all those meds and I didn't know how I was supposed to take them. I was so relieved to get help from you."
"I came home with 10 different medications from the hospital, 4 of which were for pain and I was totally confused as to which pain med I should take when, how much and how often. They organized and clearly explained each medication to me, carefully checked the incision area and finally remove the bandage. From the onset I had multiple questions and a great deal of pain which each nurse addressed in the most caring compassionate way."
"Your staff at the Farmington Valley VNA is incredible. They helped me to make a very difficult and stressful situation so much easier to deal with."
"After recent surgery, Mary visited me at my home to monitor my health. On each of those visits, Mary was so detailed and caring for my well-being. She monitored my blood pressure, heart, and temp, etc. She carefully checked my dietary needs as well as my walking, etc. I found Mary to be very professional and warm. It’s obvious that she loves her work. All of you nurses are a true, special breed."
"The visits helped to assure me that everything was under control, and I was in excellent hands. These women worked with compassion, friendliness and expertise and were always willing to answer my questions. I would certainly recommend Farmington Valley VNA to anyone in need of such services."
"Thank you for the care you gave after his spinal surgeries. The professionalism shown by your organization shows the dedication you expect from the VNA, and we were not disappointed. It is comforting to know we have this care available to us."
"Words cannot express how thankful I am for your care. You were warm, understanding, thoughtful and so kind. You came into our lives at a very difficult time and made the time she had remaining as comfortable and happy as possible. My heartfelt thanks and appreciation for all you did."
"To the wonderful staff at the VNA/Hospice that have been here caring for him for so many years – I want to thank you for your caring and expert help – not only for him, but for me as well. I couldn’t have managed without you – both individually, and as an organized group. I know I will never forget any of you."
"We want to thank the entire VNA and Hospice organizations that supported and watched over our Dad during the last six months. Your organization, from the health care aids and homemakers to the nurses and social workers, were great. It took a lot of burden and stress off the entire family."
"I would like to thank you all for your sensitive and loving support, attention and care during the last few months of my aunt’s life. Your group made it possible for me, “commuting from Virginia, to know that her daily life as was good as it could possibly be, and that she was free from anxiety and pain. I was able to trust hospice to do what I might have done if I could have been there, and the relief I felt once hospice became engaged in her care was tremendous.”"
"The results have been nothing short of life changing! I have had many a physical therapist over the years following numerous surgeries, but none have been as knowledgeable and as helpful. I am now able to walk with no difficulty. He has clearly given me my mobility back and reduced my level of pain. I am truly in this man’s debt for what he has given back to me."
"The FV-VNA is a truly wonderful service. Your professionalism, kindness and care will not be forgotten. We will always remember with great fondness the FV-VNA. Thank you for all you have done for us and that you will do in the future."
"Our family cannot express our gratitude enough for the care you showed my mom during these last years. All the caretakers from the VNA were kind, caring and professional. We couldn't have asked for more. Because of their care, we were able to keep mom home which was important to her and us. Thank you for all the wonderful work you do!"
"We wanted to extend our sincere appreciation to your staff who gave such wonderful care these past couple of years. During the times she was receiving VNA services – even when she didn't think she needed them – we couldn't have asked for more caring individuals."
"I especially want to commend Denise Kidd. She was awesome. Not only was she very good at what she did, but she was also efficient and pleasant."
"I couldn't have hand-picked a better nurse that exceeded our expectations of professionalism, compassion without being too over the top, and supportive of him and my knowledge and desire to help make his last months comfortable and the least stressful possible."